Terms of Service

Effective date: September 14, 2026

1. Agreement

By creating an account or using Tempo ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a legally binding agreement between you and TempoPace ("Tempo," "we," "us").

2. What Tempo Is

Tempo is a software tool that helps small businesses manage clients, invoices, proposals, and communications. Tempo is a tool — not a professional service provider, accountant, lawyer, financial advisor, or marketing agency.

Using Tempo does not create any professional or fiduciary relationship between you and Tempo. You are responsible for your own business decisions, communications, and compliance with applicable laws.

3. AI-Generated Content

Important: You are responsible for all content you send.

AI-generated drafts are suggestions only. You must review and approve every draft before sending. Never send AI-generated content without reading it first.

→All AI-generated content (proposals, review requests, follow-ups, insights) is provided "as-is" with no guarantee of accuracy, appropriateness, or fitness for your specific situation.
→Tempo's AI uses general business knowledge. It does not know your specific legal requirements, local regulations, or industry standards.
→You are solely responsible for reviewing, editing, and approving all AI-generated content before it is sent.
→Tempo is not liable for any consequences arising from AI-generated content you choose to send.

4. Your Responsibilities

You agree that you are responsible for:

→All data you enter into Tempo, including client information, invoice amounts, and business details.
→Keeping your login credentials secure. You are responsible for all activity under your account.
→The Stripe or Square accounts you choose to connect, including keeping them in good standing. You can disconnect them at any time in Settings.
→Compliance with all applicable laws, including email marketing laws (CAN-SPAM, GDPR), data protection laws, and consumer protection rules.
→Obtaining proper consent before sending marketing emails to your clients.
→The accuracy of your invoices, proposals, and other business documents.
→Ensuring your use of connected services (Stripe, Square) complies with their respective terms of service.

5. Prohibited Uses

You may not use Tempo to:

✕Send spam, unsolicited commercial messages, or communications to people who have not consented.
✕Harass, threaten, or defraud anyone.
✕Store or transmit malicious code.
✕Attempt to gain unauthorized access to Tempo's systems or other users' data.
✕Resell or sublicense access to Tempo without written permission.
✕Use Tempo for any illegal purpose.

6. Payments and Billing

Tempo may offer paid plans. If you subscribe to a paid plan:

→You authorize us to charge your payment method on the billing cycle you select.
→Subscriptions auto-renew unless cancelled before the renewal date.
→Refunds are at our discretion. We will generally provide a pro-rated refund for annual plans cancelled within 30 days.
→We reserve the right to change pricing with 30 days notice.

Note: Tempo does not process your clients' payments. Invoice payments go directly to your connected Stripe or Square account, or wherever your own payment link points. Tempo has no access to funds collected by your business.

7. Uptime and Availability

We aim for high availability but do not guarantee uninterrupted access to the Service. Tempo may be unavailable due to maintenance, outages, or events beyond our control. We are not liable for any losses arising from downtime or service interruptions.

8. Intellectual Property

Your data is yours. You own all business data you enter into Tempo — client records, invoices, proposals, and communications. You grant Tempo a limited license to process this data solely to provide the Service to you.

Tempo's software, branding, and design are owned by TempoPace. You may not copy, reverse-engineer, or create derivative works from Tempo's software.

9. Disclaimer of Warranties

Important — Please Read

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

TEMPO DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, THAT AI-GENERATED CONTENT WILL BE ACCURATE OR APPROPRIATE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED THROUGH USE OF THE SERVICE.

10. Limitation of Liability

Important — Please Read

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEMPO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF CLIENTS, OR BUSINESS INTERRUPTION.

TEMPO'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO TEMPO IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold harmless Tempo, its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from: (a) your use of the Service; (b) content you send through Tempo; (c) your violation of these Terms; or (d) your violation of any third party's rights.

12. Termination

You may cancel your account at any time from the Settings page.

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a way that harms other users or Tempo. We will provide notice where reasonably possible.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you by email and in-app notice at least 14 days before material changes take effect. Continued use of Tempo after that date constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Utah County, Utah.

15. Contact

Questions about these Terms? Email us at [email protected].